Problems Solved With Online Employee Scheduling and Workforce Management Software
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Case Studies

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Case Studies

Queen Anne's EMS, MD - appeared as an article in EMS PRO MAG


"Here at Queen Anne's County DES EMS in Centreville, Maryland we used spreadsheets to manage our employee scheduling for many years. The spreadsheets were located on a desktop computer at headquarters and members would either have to stop by the station or call-in to find out when and where they were working. The system worked, but there were two constant challenges - it took a lot of labor to maintain the schedule AND it was difficult to keep everyone looking at the current version."

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Liberty Township Fire, OH - Appeared as an article in FireRescue1


"I first heard of online scheduling three years ago. I was at an EMS trade show and saw a demo of a system that put a department's work schedule online, eliminating the mess of paper scheduling. Since we were scheduling on paper and spreadsheets at the time, we had been experiencing all kinds of problems with tracking shift trades and giveaways - almost any helpful change would have been welcome."

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Eastern Wake EMS, NC - appeared as an article in Carolina Fire Journal


"After looking into several online scheduling programs, we went with Aladtec. After trying their free demo and several conversations with their customer support, we found the program not only met our needs but was easy to use and was available for a reasonable price. We felt that integrating it into our work-flow would be simple and that our members would have an easier time submitting availability using this system. Once the decision was made, we set a timetable for implementation; we wanted the whole system set up and running within 60 days."

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Uintah Basin Medical Center (Case Study)


The Director of the EMS Department, Von Johnson, knew his department would be more efficient with a better scheduling system. He had experienced many problems with the paper schedules they were using. Every month, all 75 crew members submitted their availability. Then someone would go through each one and plug their information into the master schedule which they would post in the ambulance shed. After the schedule was posted they had to rely on the crew to pick up the schedule and hope someone would fill the openings.

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Shallowater EMS (Case Study)


Andrew Ochoa had heard of the Aladtec's online scheduling system and when he discovered there was a 30 day free trial he gave it a try. "Within two weeks of my free trial, I knew I wanted it," stated Ochoa. "I just had to have it." Ochoa said the employees were very receptive to the change and they appreciated being able to submit their availability from the comfort of their own home via the internet. He also indicated the staff is saving a lot of money on gas...many were driving 15 to 20 miles one way to sign up on the white board.

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Ryan Brother's Ambulance, Madison, WI - appeared as an article in EMS World


The Aladtec system allows staff to see their schedule as far as two years out, says Lulling. This allows employees (by utilizing the rotation building feature) to plan for personal schedules far in advance. The staff also likes the software, says Lulling, because they can see everyone's schedules, which helps them determine who would be easy to trade shifts with, if necessary. The month-to-month scheduling is now a thing of the past for the agency. I, used to do scheduling by hand for up to 50 employees. Aladtec has taken away the pen and blank calendar, and "was the perfect solution to our scheduling headaches," says Rob Lulling, director of operations at Ryan Brothers.

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LifePACT, Providence, RI - appeared in The American Ambulance Association's Ambulance Service Journal


If you ask any operations level manager what is their most time-consuming and frustrating job, they will tell you: scheduling. Like many of you, I found myself unable to effectively manage our employee schedules. Equal distribution of weekend and holiday shifts was difficult and was often accompanied with petty bickering. Tracking down employees for availability was an ongoing issue and delayed putting the schedule together. Our old system was horrible.

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Cuyahoga County (Case Study)


Ms. Sibula praises the Repeats and Rotations feature. It allows her to add schedules for full-time employees and then "let it ride" from month to month. "When I used a computer spreadsheet, I'd have to cut and paste each employee's schedule every month. With Aladtec their schedule reproduces automatically each month. It saves me a ton of time."

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