We make every effort to keep our Aladtec system as easy to use as possible. We provide your administrators with free and unlimited telephone, email and chat support. Soon-to-be customers sometimes ask if we provide on-site training. We’ve never had to train any of our users on-site but would be happy to discuss options with you. We are confident that you’ll find our systems simple to learn through our phone, email, webinars, chat support, and video tutorials. Our YouTube channel also offers training and tutorial videos. Subscribe to our channel and be notified when we upload new videos.
Our Support team hosts a customer webinar every second Thursday of the month which focuses on various facets of the Aladtec system. In case you don’t receive the emailed invitation in advance, please send a message to firstname.lastname@example.org, and we’ll send a link. We also post the registration links on social media. Join us in February when we discuss how to work with Sign ups, Availability and Extra hours in Aladtec.
If you missed an earlier session or wish to review any portion of a given topic, access the recorded version anytime beneath the Help tab in your Aladtec system. Past sessions have focused on the Member Database, Messaging options, Time Clock management, and Coverage Alerts.
Coming to a city near you! Winter marks the start of a new round of continuing ed conferences and expos. Aladtec sales and support staff will be attending several conferences again, starting out the year with the conferences listed below. If one of these is on your schedule, please stop by our booth with any questions and enjoy our much desired Lindt chocolates! For a complete list of events we will be attending, please visit our website.
- LeadingAge MN, St.Paul MN – Feb 5-7
- Wisconsin Police Leadership Foundation, Wisconsin Dells WI – Feb. 10-11
- WAVE Conference, Austin TX – Feb 24-27
- EMS Today, Tampa FL – Mar 4-6
- Georgia EMS Association, Buford GA – Mar 23-25