Careers at Aladtec
Customer Login | Ph: 888.749.5550
Aladtec Logo

Picture of The Aladtec Team

Careers at Aladtec

The Aladtec Team

Careers at Aladtec

We're a small, locally owned company with big opportunities. We specialize in online employee scheduling and workforce management solutions for public service agencies (EMS, Fire, Police, Dispatch, and Healthcare).

We provide a fun and rewarding environment where employees have the opportunity to learn and grow. Located just north of River Falls in Western Wisconsin, we're seven minutes from Hudson and only 33 minutes from St Paul.

At Aladtec you'll have the opportunity to make a real impact. You'll be part of the team which strives everyday to help the community heroes who rely on our software. If you are smart and you can get things done, if you realize the need for planning but can also dive in to accomplish a task, if you can work well with a team and on your own... we want to hear from you.


Software Support Specialist

We are in need of someone who enjoys technology as much as they enjoy helping people solve problems. Can you learn complicated technical jargon and then translate it to someone in an easy, understandable way? This job requires the type of person who likes learning software inside and out and then providing service above and beyond what our customers would expect.

Desired Skills and Experience:

  • Great customer service skills
  • Excellent communication skills: verbal and written problem analysis
  • Attention to detail
  • Strong organizational skills
  • Thorough knowledge of Microsoft Platforms and multiple browsers
  • Minimum of two years post high school education
  • Minimum of one year on the job customer service experience
  • Must have high integrity and a strong work ethic

Duties:

  • Maintaining customer relationships by providing superior technical support and customer service
  • Documenting all client interaction into internal call database
  • Providing software support to clients via phone and email
  • Translating technical jargon into user-friendly terms to effectively communicate resolutions
  • Creating documentation for both end user reference and tech team reference

This is a full-time on-site position located at our River Falls, WI office.

Qualified applicants may be subject to a background check. U.S. Citizenship is required. Candidates must have own transportation and valid driver's license.

**We offer a competitive salary, 6 paid holidays, 3 weeks paid vacation, health insurance, incentives, matching 401k, profit sharing, life insurance, tuition reimbursement and much more. Salary is commensurate with experience**

Interested in this opportunity? Please send a cover letter and your resume to: jobs@aladtec.com


Entry Level Sales

We're looking for someone interested in being part of a fun, fast-paced, industry-leading company. The ideal candidate is highly motivated and a self-starter. This position requires an interest in, and ability to work with, software. If you've had success in building relationships, and believe that you can enhance a customer's knowledge and use of technical products, you might be just the right fit. Work in a collaborative environment that will provide you with the necessary sales tools and training to aid in your success.

Desired Skills and Experience:

  • Excellent verbal and written communication skills
  • Strong problem-solving skills
  • Outstanding follow-through skills
  • Ability to work independently while not afraid to ask questions when needed
  • High integrity and a devoted work ethic

Duties:

  • Contact leads to generate sales
  • Translate technical jargon into user-friendly terms to effectively communicate resolutions
  • Provide software support to clients via phone and email
  • Document all client and prospect interaction on internal database
  • Maintain customer relationships and develop methods for customer retention

This is a full-time on-site position located at our River Falls, WI office.

Qualified applicants may be subject to a background check. U.S. Citizenship is required. Candidates must have own transportation and valid driver's license.

**We offer a competitive salary, 6 paid holidays, 3 weeks paid vacation, health insurance, incentives, matching 401k, profit sharing, life insurance, tuition reimbursement and much more. Salary is commensurate with experience**

Interested in this opportunity? Please send a cover letter and your resume to: jobs@aladtec.com


Sr. Web Application Programmer

If you enjoy building complex web apps with PHP, MySQL, CSS, and JavaScript this job is for you.

Desired Skills and Experience:

  • PHP (the biggie), MySQL, HTML, CSS, Javascript, jQuery.
  • An extremely high attention to detail
  • Familiarity with the MVC pattern
  • Minimum of a BS or BA in Computer Science
  • Minimum of two years on the job programming experience
  • Excellent written and verbal communication skills
  • Solid understanding of web design / development best practices
  • Strong grasp on navigation, web site planning, GUI for maximizing usability
  • Familiarity with W3C standards
  • Desire and willingness to work in a collaborative and flexible environment
  • Must have high integrity and a strong work ethic

This is a full-time on-site position located at our River Falls, WI office.

Qualified applicants may be subject to a background check. U.S. Citizenship is required. Candidates must have own transportation and valid driver's license.

**We offer a competitive salary, 6 paid holidays, 3 weeks paid vacation, health insurance, incentives, matching 401k, profit sharing, life insurance, tuition reimbursement and much more. Salary is commensurate with experience**

Interested in this opportunity? Please send a cover letter and your resume to: jobs@aladtec.com