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Careers at Aladtec

The Aladtec Team

Careers at Aladtec

We're a small, locally owned company with big opportunities. We specialize in online employee scheduling and workforce management solutions for public service agencies (EMS, Fire, Police, Dispatch, and Healthcare).

We provide a fun and rewarding environment where employees have the opportunity to learn and grow. Located just north of River Falls in Western Wisconsin, we're seven minutes from Hudson and only 33 minutes from St Paul.

At Aladtec you'll have the opportunity to make a real impact. You'll be part of the team which strives everyday to help the community heroes who rely on our software. If you are smart and you can get things done, if you realize the need for planning but can also dive in to accomplish a task, if you can work well with a team and on your own... we want to hear from you.


Senior Account Representative

Our Senior Account Representatives develop and maintain relationships with our law enforcement, EMS, fire, dispatch and health care clients nationwide. They grow our business and help our support and engineering teams deliver best in class customer service.

Duties:

  • Excel at result-driven customer service
  • Make outbound sales calls, conduct discovery sessions with warm leads, help resolve client concerns and manage the administrative side of accounts in Salesforce
  • Occasional regional and national travel are possible, but not required

Desired Qualifications and Skills:

  • Previous experience in software sales, floor leadership, and achieving quotas are pluses
  • Excellent verbal and written communication skills
  • Dedicated work ethic and high integrity
  • Aptitude for technology and software
  • Keen attention to detail and accuracy
  • Ability to build and maintain strong relationships with customers and employees

This is a full-time on-site position located at our River Falls, WI office.

Qualified applicants may be subject to a background check. U.S. Citizenship is required. Candidates must have own transportation and valid driver's license.

**We offer a competitive salary, 6 paid holidays, 3 weeks paid vacation, health insurance, incentives, matching 401k, profit sharing, life insurance, tuition reimbursement and much more. Salary is commensurate with experience**

Interested in this opportunity? Please send a cover letter and your resume to: jobs@aladtec.com


Entry-Level Sales Representative

Our Business Development team members work in a fast-paced environment and play an integral role in Aladtec's success. They often provide the first introduction for customers to our best in class service.

Duties:

  • Qualify leads from sources and referrals as sales opportunities
  • Contact potential clients through direct calls and emails
  • Present our company to potential clients
  • Help build long-term trusting relationships with clients
  • Set up meetings or calls between (prospective) clients and Account Executives
  • Report to the Director of Business Development regularly on sales results
  • Stay up-to-date with new product features and pricing plans
  • Become familiar with how customers use our software and share best practices with prospective clients

Desired Qualifications and Skills:

  • Excellent verbal and written communication skills
  • Dedicated work ethic and high integrity
  • An ambition to learn and willingness to ask questions
  • Aptitude for technology and software
  • Keen attention to detail and accuracy
  • Ability to build and maintain strong relationships with customers, vendors, and employees
  • Drive to grow into the account executive role

This is a full-time on-site position located at our River Falls, WI office.

Qualified applicants may be subject to a background check. U.S. Citizenship is required. Candidates must have own transportation and valid driver's license.

**We offer a competitive salary, 6 paid holidays, 3 weeks paid vacation, health insurance, incentives, matching 401k, profit sharing, life insurance, tuition reimbursement and much more. Salary is commensurate with experience**

Interested in this opportunity? Please send a cover letter and your resume to: jobs@aladtec.com


Software Support Specialist

We are in need of someone who enjoys technology as much as they enjoy helping people solve problems. Can you learn complicated technical jargon and then translate it to someone in an easy, understandable way? This job requires the type of person who likes learning software inside and out and then providing service above and beyond what our customers would expect.

Duties:

  • Maintaining customer relationships by providing superior technical support and customer service
  • Document all client interaction into internal call database
  • Provide software support to clients via phone and email
  • Translate technical jargon into user-friendly terms to effectively communicate resolutions
  • Create documentation for both end user reference and tech team reference

Desired Skills and Experience:

  • Great customer service skills
  • Excellent communication skills: verbal and written problem analysis
  • Keen attention to detail and accuracy
  • Strong organizational skills
  • Thorough knowledge of Microsoft Platforms and multiple browsers
  • Minimum of two years post high school education
  • Minimum of one year on the job customer service experience
  • Must have high integrity and a strong work ethic

This is a full-time on-site position located at our River Falls, WI office.

Qualified applicants may be subject to a background check. U.S. Citizenship is required. Candidates must have own transportation and valid driver's license.

**We offer a competitive salary, 6 paid holidays, 3 weeks paid vacation, health insurance, incentives, matching 401k, profit sharing, life insurance, tuition reimbursement and much more. Salary is commensurate with experience**

Interested in this opportunity? Please send a cover letter and your resume to: jobs@aladtec.com


Sr. Web Application Programmer

If you enjoy building complex web apps with PHP, MySQL, CSS, and JavaScript this job is for you.

Desired Skills and Experience:

  • PHP (the biggie), MySQL, HTML, CSS, Javascript, jQuery.
  • An extremely high attention to detail
  • Familiarity with the MVC pattern
  • Minimum of a BS or BA in Computer Science
  • Minimum of two years on the job programming experience
  • Excellent written and verbal communication skills
  • Solid understanding of web design / development best practices
  • Strong grasp on navigation, web site planning, GUI for maximizing usability
  • Familiarity with W3C standards
  • Desire and willingness to work in a collaborative and flexible environment
  • Must have high integrity and a strong work ethic

This is a full-time on-site position located at our River Falls, WI office.

Qualified applicants may be subject to a background check. U.S. Citizenship is required. Candidates must have own transportation and valid driver's license.

**We offer a competitive salary, 6 paid holidays, 3 weeks paid vacation, health insurance, incentives, matching 401k, profit sharing, life insurance, tuition reimbursement and much more. Salary is commensurate with experience**

Interested in this opportunity? Please send a cover letter and your resume to: jobs@aladtec.com